Google Sheets Integration

Integrate Delighted with Google Sheets

Jump to


    Integrating Delighted with Google Sheets elevates the way top brands manage customer, product, and employee feedback by leveraging the collaborative and versatile nature of spreadsheets. Combining the straightforward experience management capabilities of Delighted with the real-time, device-agnostic collaboration features of Google Sheets empowers teams to work together seamlessly on data analysis and action planning. By syncing survey results and experience data directly to Google Sheets, organizations can enhance their decision-making processes and ensure that exceptional customer experience remains at the core of their operations.

    On this page, we'll explore the significance of connecting Delighted to Google Sheets, detailing the essentials for setting up the integration and guiding you through the process step-by-step. We’ll also delve into practical use cases, offer solutions for common integration challenges, and provide a comprehensive Q&A to address any inquiries about optimizing the use of Delighted with Google Sheets for your experience management needs.

    Reasons to Integrate Delighted with Google Sheets

    • Delighted's Google Sheets integration allows you to track the status of projects, share feedback, and analyze data.
    • The integration automatically creates a new tab in your spreadsheet named after the linked Template.
    • The integration automatically generates a column for each response field.
    • The integration automatically populates each incoming response in a new row.
    • The integration automatically creates a new sheet (tab) for each alert rule from a single Template.
    • You can sync feedback from multiple Templates into one spreadsheet.
    • You can sync all of your Delighted data into one workspace.

    Setting Up the Integration between Delighted and Google Sheets

    To set up the integration between Delighted and Google Sheets, a few steps are required to ensure a smooth and efficient process. This integration empowers users to create custom reports and collaborate seamlessly using Google Sheets. Below is a comprehensive list of what is needed to activate and utilize this integration effectively.

    1. Access to the Delighted app to initiate the integration process.
    2. A Google Sheets account for syncing and collaboration.
    3. The decision on which responses to synchronize from the Delighted app to Google Sheets.

    Ways to Integrate Delighted with Google Sheets

    Integrating Delighted with Google Sheets can be accomplished through a few different methods. Whether you are looking to sync responses automatically, backfill historical data, or find alternative means such as using third-party services like Sourcetable, there are multiple ways to achieve seamless data synchronization. Below, we will explore the steps necessary to integrate using Delighted's built-in features as well as an alternative approach using Sourcetable.

    Activating the Built-In Google Sheets Integration

    To activate the built-in integration of Delighted with Google Sheets, start by navigating to the Integrations tab within Delighted. Here, select the Google Sheets integration option. You will then specify which responses from your selected project you wish to sync into Google Sheets. You have the choice to sync all responses, a subset, or those from specific Trends. Next, select the Google Sheet you want to populate with the Delighted data. If you wish to include existing responses, choose the "Send a one-time backfill" option. Finally, select "Save and turn on" to activate the integration and begin syncing your feedback.

    Using Delighted with Zapier for Enhanced Integration

    For those seeking additional customization and triggers based on Google Sheets activity, the Delighted Zapier app presents another integration method. Through Zapier, you can set up more intricate workflows that sync responses and trigger Template surveys in response to specific events or conditions in Google Sheets. This method expands the potential of your integration by leveraging the capabilities of both Delighted and Zapier.

    Alternative Integration Using Sourcetable

    As an alternative to direct integration or using Zapier, Sourcetable offers a solution to sync your live data from almost any app or database, including Delighted. By using Sourcetable, you can gather and manage your data across various platforms in one place, enhancing your ability to analyze and act on the feedback and responses gathered through Delighted.

    Common Use Cases

    • D
      Google Sheets Integration
      Expedite reporting processes
    • D
      Google Sheets Integration
      Share delighted data easily
    • D
      Google Sheets Integration
      Analyze feedback across projects
    • D
      Google Sheets Integration
      Collaborate with your team on survey data analysis

    Frequently Asked Questions

    Can I connect multiple Templates to the same Google Sheet?

    Yes, you can connect multiple Templates to the same Google Sheet, allowing syncing feedback from multiple Templates in one spreadsheet.

    Why am I not seeing a new row in Google Sheets after I receive a response?

    By default, there is a 10-minute delay between a response being received and a new row being created in Google Sheets. This delay allows time for a response to be fully submitted by a respondent.

    Is there a limit to the number of responses that can be backfilled to Google Sheets?

    Yes, the limit for backfilling responses to Google Sheets is 20,000 responses.


    By integrating Delighted with Google Sheets, you harness the full potential of both platforms. Delighted's robust experience management tools, including its ability to collect and analyze survey feedback, segment feedback, and offer numerous integrations, combined with Google Sheets' powerful data analysis and collaboration features, create a seamless environment for managing customer insights. You can easily export your Delighted data and dive into deeper analysis using Google Sheets' built-in intelligence features and automatic version history. However, for a more streamlined approach to combining and analyzing your data, consider using Sourcetable. Sourcetable simplifies the process, eliminating the need for complex integrations, and allows you to hit the ground running with actionable insights. Sign up for Sourcetable to get started and elevate your data management to the next level.

    Recommended Google Sheets Integrations

    Connect your Delighted Data

    Analyze data, automate reports and create live dashboards
    for all your business applications, without code. Get unlimited access free for 14 days.