Zendesk Chat logo

Sync Zendesk Chat data to Sourcetable

Zendesk Chat

Zendesk Chat is a customer support platform, which allows customers to have real time interactions related to their concerns. The platform makes it easy for users to measure a wide range of common customer support KPIs, including First Response Time, Average Handle Time (AHT) and Customer Satisfaction Score (CSAT).

Sync Zendesk Chat data to Sourcetable

Zendesk Chat logo
Sourcetable logo

Find out how to make the most of your Zendesk Chat data with Sourcetable

Sourcetable Benefits

Data & analytics

Up-to-date, reliable customer satisfaction metrics can make all the difference for business owners looking to gauge their performance over time, and improve customer conversion and retention. Sourcetable is an ideal tool for assessing key data from Zendesk Chat and other customer support platforms in one simple, accessible spreadsheet – allowing users to build Activity and Campaign Reports and assess rep performance, user retention and satisfaction at a glance.

Different charts and graphs as an example of data and analytics like Churn, LTV, ROAS, etc.


Syncing your Zendesk Chat data to Sourcetable keeps it centralized and accessible, with no knowledge of coding required. Everyone on your team will be able to track your business’ CRM and customer support data quickly and easily, without having to learn SQL.

All your business data in one place

Sourcetable intuitively brings together key data from over 30 different platforms and databases, including Zendesk and Zendesk Chat. This allows product, marketing and finance teams to navigate their metrics and gauge their ongoing performance at a glance, informing next steps while saving time for what matters most – selling your products.

Icons of example integrations all converging into a sourcetable spreadsheet representing how you can source data from virtually any service

Find out how to get the most from Zendesk Chat with Sourcetable

A Magic Wand

Smart Templates

Use out of the box tried and tested templates in order to query customer data, and improve data collaboration across your entire organisation

A Magic Wand

Quick Analysis

Analyze your Zendesk Chat customer support data alongside inputs from separate payment and marketing platforms, generating cross channel reports in the blink of an eye

A Magic Wand

Ease Of use

Compile and query all your Zendesk Chat data in one spreadsheet to identify the business insights behind the numbers and boost customer retention.

Who uses Zendesk Chat data in Sourcetable

📈 Marketing and Advertising professionals

👷🏿 Sales and Sales Ops folk

👩🏼‍💼 Customer Support Managers

🚀 Founders

🏢 Ecommerce businesses

Here's a sample of Zendesk Chat data that will be available in your Sourcetable spreadsheets:

Sample companies

Online businesses integrating Zendesk Chat with Sourcetable have access to all relevant data on accounts, contacts, leads, opportunities, engagement and overall performance.

  • Software as a Service

    (SaaS) companies
  • Retail online stores

  • B2B Platforms

  • B2C Marketplaces

  • Subscription services

What makes Sourcetable special?

A Magic Wand


Create intuitive workflow templates based on your Zendesk Chat customer history, and share with team members, code-free

A Magic Wand


Use Sourcetable to automate manual work like adding tickets to your team's project management app, or creating tickets from form entries - freeing up time to focus on providing the best user experience possible.

A Magic Wand


Connect and query your Zendesk Chat data alongside findings from 30+ other sources, driving decisions and improving customer retention.

Frequently Asked Questions

How do I sync Zendesk Chat data to Sourcetable?
Sourcetable is currently in Closed Beta. Sign up to the Beta here to tell us a little about yourself and request information on how to sync your Zendesk Chat data.
How easy is it to visualize my Zendesk Chat data using Sourcetable?
Sourcetable comes with a full Visualization suite including charts, graphs, conditional formatting, pivot tables and all the tools you need to create shareable reports.
What common integrations do people combine with Zendesk Chat?
Sourcetable spreadsheets are designed to be intuitive and user-friendly, so anyone can view key performance metrics from Zendesk Chat - and other CRM platforms such as Salesforce and HubSpot - at a glance, without prior knowledge of SQL or other data languages.

Connect your Zendesk Chat Data

Analyze data, automate reports and create live dashboards
for all your business applications, without code. Get unlimited access free for 14 days.