Google Sheets Integration

Integrate Appcues with Google Sheets

Jump to


    Integrating Appcues with Google Sheets unlocks a new realm of possibilities for personalizing user experiences and harnessing data-driven insights. By combining Appcues' ability to guide users and create engaging onboarding flows with the versatility and collaborative nature of Google Sheets, you can streamline workflows, enhance user engagement, and make informed decisions based on real-time feedback and metrics. This integration is pivotal for organizations looking to elevate their user experience while maintaining a robust analytical approach to user behavior and feature adoption.

    On this page, we'll delve into the myriad of benefits that come with integrating Appcues with Google Sheets, including the prerequisites for setting up the integration and a step-by-step guide on how to execute it. We'll explore various use cases that illustrate the power of this synergy, provide assistance for troubleshooting common issues, and offer a comprehensive Q&A section to address all your queries about making the most of Appcues and Google Sheets together.

    Reasons to Integrate Appcues with Google Sheets

    • Facilitates the collection and organization of information, making the analysis of user interactions and feedback more efficient.
    • Enhances the ability to sort through and manage NPS scores and user feedback directly within Google Sheets.
    • Automatically collects in-app survey submissions, allowing for easy access and use of this data elsewhere.
    • Enables the creation of detailed lists of users who have either completed or failed to complete key actions, aiding in user engagement tracking.
    • Available on multiple plan levels—Essentials, Growth, and Enterprise—making it accessible for a range of businesses.
    • Seamless integration through Zapier and Webhooks, which is supported across all the aforementioned plan levels.

    Setting Up the Appcues and Google Sheets Integration

    To establish a connection between Appcues and Google Sheets, you will need to utilize Zapier or Webhooks, which facilitate the automatic transfer of in-product information into a Google Sheets document. This setup is designed to streamline the organization of NPS scores, capture user feedback efficiently, and repurpose in-app survey submissions. The integration is accessible to users on the Essentials, Growth, and Enterprise plans of Appcues. Here’s what you need to set up the integration:

    1. An active Appcues account on either the Essentials, Growth, or Enterprise plan.
    2. A Google Sheets account to receive and organize the data.
    3. Access to Zapier or Webhooks for creating the automation between Appcues and Google Sheets.

    Integrating Appcues with Google Sheets

    Integrating Appcues with Google Sheets can be accomplished in two primary ways, ensuring that user interaction data such as NPS scores, feedback, and survey responses can be effectively organized. These integrations are available for users on the Essentials, Growth, and Enterprise plans. By leveraging these integrations, you can automate the process of data collection and enhance your workflow efficiency.

    Integration via Zapier

    The first method to integrate Appcues with Google Sheets is by using Zapier. This process begins with setting up the connection between the two applications on Zapier. Once connected, information from Appcues can be automatically sent to Google Sheets, allowing for NPS scores and feedback to be neatly compiled. This method is suitable for users who are looking for an easy and straightforward setup with Zapier's user-friendly interface.

    Integration via Webhooks

    Alternatively, the Google Sheets Integration can also be set up using Webhooks. This approach allows for a more customized integration, which is especially useful for sending in-app survey responses directly to Google Sheets. While this method may require a bit more technical knowledge, it offers flexibility and can be a powerful tool for organizing user submissions and actions.

    Using Sourcetable as an Alternative

    As an alternative to direct integration, Sourcetable provides a versatile platform that syncs live data from various apps or databases, including Appcues. This can be an excellent solution for users seeking to centralize their data without the need for integration through Zapier or Webhooks. Sourcetable's ability to handle data from almost any app ensures that users can maintain a comprehensive overview of their data in one place.

    Common Use Cases

    • A
      Google Sheets Integration
      Organize nps scores and feedback
    • A
      Google Sheets Integration
      Collect in-app survey submissions in one place
    • A
      Google Sheets Integration
      Create lists of users who complete or fail to complete key actions

    Frequently Asked Questions

    Can Appcues integrate with Google Sheets?

    Yes, Appcues can integrate with Google Sheets using Zapier or Webhooks.

    How can I use the Google Sheets integration to answer common business questions?

    You can use the Google Sheets integration to answer business questions like 'How many people have seen my Appcues onboarding flow in the past 7 days?' or 'How many customers have engaged with the hotspots on my dashboard?'

    What is required to activate the Google Sheets integration?

    To activate the Google Sheets integration, you need one click to activate and the Google Sheets javascript installed in your app.

    What type of data does the Google Sheets integration send?

    The Google Sheets integration sends data in the form of events, which you can read more about in the Analytics Events doc.

    How do you integrate Appcues with Google Sheets?

    To integrate Appcues with Google Sheets, first publish your Google Sheet as a web app using Google Apps Script, then create a webhook in Appcues to send survey responses to your Google Sheet.


    Integrating Appcues with Google Sheets can revolutionize how you onboard, retain, and engage with your users. By leveraging the personalization and feedback capabilities of Appcues alongside the collaborative and versatile nature of Google Sheets, you have the power to create a seamless experience that feels native to your product. Measure the impact of your user experiences with the assistive analytics of Google Sheets, ensuring every new feature and flow drives your users towards those key "aha" moments. However, if you're looking for a more streamlined solution that bypasses the need for integration, consider using Sourcetable. Sign up for Sourcetable today to get started and elevate your user engagement to the next level.

    Recommended Google Sheets Integrations

    Connect your Appcues Data

    Analyze data, automate reports and create live dashboards
    for all your business applications, without code. Get unlimited access free for 14 days.