Erlang Plugins For Excel
Overview
Welcome to the premier resource for enhancing your Microsoft Excel experience with the power of Erlang plugins. As a critical tool for modeling and optimizing telecommunications systems, Erlang plugins for Excel bring unparalleled efficiency, accuracy, and versatility to your spreadsheets. Whether you're in a contact center needing to calculate capacity, or an engineer aiming to improve system performance, these plugins are unmatched in the market. On this page, we'll delve into the essence of Erlang, explore the seamless integration between Erlang and Excel, highlight the common use cases for these plugins, and answer your frequently asked questions. Unlock new levels of productivity with Erlang for Excel.
What is Erlang?
Erlang is a programming language specifically designed to build massively scalable soft real-time systems with requirements for high availability. It is particularly well-suited for applications in sectors such as telecoms, banking, e-commerce, computer telephony, and instant messaging. Erlang's runtime system excels in providing built-in support for concurrency, distribution, and fault tolerance, which are essential for modern scalable systems.
The language boasts practical functional programming features including pattern matching for control-flow, recursion for creating loops, and higher-order functions. Erlang's lightweight processes facilitate concurrent operations, while its interactive shell enables fast iterations during development. Furthermore, Erlang includes OTP (Open Telecom Platform) libraries and design principles, which serve as middleware to streamline the development of Erlang systems. OTP also comes with a distributed database, interoperability applications, and tools for debugging and release handling, enhancing the overall development experience.
Erlang Plugins for Excel
Erlang plugins for Excel provide eight functions designed for traffic and call center analysis, enabling users to estimate the necessary number of lines and agents based on call volume. These plugins are compatible with all versions of Excel, including both 32 and 64-bit editions. They utilize Erlang B functions to calculate the required lines and blocking probabilities and Erlang C functions to determine the number of call center agents needed.
The plugins facilitate the creation of traffic tables and workbooks for detailed analysis and are designed to work seamlessly with advanced Excel features for more intricate modeling. Additionally, the Erlang for Excel add-in encompasses functions that take into account call retries. Practical example calculators are provided with the add-in, alongside a user guide and help system for assistance.
An important aspect of the plugins is the one-time license fee, which grants access to lifetime upgrades, ensuring users can always utilize the latest features and improvements.
Common Use Cases
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Use case 1: Estimating call center agent and line requirementsE
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Use case 2: Creating traffic tables for telecommunications analysisE
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Use case 3: Designing traffic workbooks for call center specialistsE
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Use case 4: Analyzing telecommunications trunk groupsE
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Use case 5: Utilizing example Erlang B calculators for efficient calculation setupsE
Frequently Asked Questions
What is the Erlang Calculator for Excel?
The Erlang Calculator is a tool designed by CCmath B.V. specifically for contact centers, incorporating custom functions tailored to their needs.
How can I try the Erlang Calculator?
The Erlang Calculator is available on a 1 week free trial before committing to a subscription plan.
What kind of support does CCmath B.V. offer for contact centers?
CCmath has been offering software, training, and consulting services for contact centers since 2005.
Are there different subscription plans available for the Erlang Calculator?
Yes, the Erlang Calculator is available with a subscription to one of the plans offered by CCmath B.V.
Who created the Erlang Calculator?
The Erlang Calculator is made by CCmath B.V., a company with expertise in contact center solutions.
Conclusion
The Erlang for Excel add-in is a versatile tool that seamlessly integrates Erlang-C calculations into Excel spreadsheets, enhancing productivity for users who require such functionality. This add-in caters to various versions of Excel, including Excel 97-2010 and Excel 95, ensuring wide accessibility. It is important to note that while the add-in is freely available, it is strictly for non-commercial use unless explicit consent is obtained from the author. Moreover, the add-in is provided as-is, with no guarantees on performance, and the author disclaims liability for any potential damages incurred. Instead of relying on a plugin with these limitations, consider using Sourcetable, which offers a more robust and direct method for importing data into spreadsheets. Sign up for Sourcetable today to streamline your data management and get started on a more efficient path.
